We provide a safe and detailed cleaning process to make your chandelier shine! The frame and all attachments are wiped clean with a mild cleaning product. Each and every crystal is cleaned and thoroughly dried to bring out the crystals’ brilliance. When necessary for optimum results, removable parts will be removed for cleaning. Due to environmental conditions and aging, the pinning (wire attachments that hold the crystal chains together) may become brittle and crack during the cleaning process. Our service provider will repair or replace any pinning that cracks. Arrangement repair is a service that is generally provided during the cleaning process. Over time your chandelier’s crystal arrangement may become displaced or crystal chains may crack. We will repair the pinning and arrange your crystals to restore your chandelier’s classic appearance. If your chandelier is missing crystals, we may be able to provide replacements.